Cookie Policy

Horizon Quay Hospitality Ltd · NZBN 9429048317265 · Last updated 1 May 2026

A cookie is a small text file that a website asks your browser to store. Cookies let a site remember things between pages and between visits — in our case, that you have confirmed your age and what you decided about cookies.

1. Your choice

When you first visit horizonquay.com a banner asks what you want. You may Accept All, Reject All, or open Cookie Settings and choose category by category. Nothing beyond the essential category is set until you decide, and rejecting everything leaves the website fully usable.

Your decision is remembered for twelve months. You can change it at any time — open cookie settings — or clear it by deleting this site's data in your browser.

2. Essential cookies

These are needed for the website to work and for the age confirmation required by New Zealand law. They cannot be switched off and are set on the basis of legitimate operation rather than consent.

Name	Purpose	Duration
hq_age_ok	Records that you have confirmed you are 20 years or older, so the age gate is not shown on every page	Until browser data is cleared
hq_cookie_pref	Stores your cookie choice so the banner is not shown again	12 months
hq_session	Keeps a form submission intact if you move between pages	Session only

3. Analytics cookies

Set only if you allow them. They tell us which pages are read, how people arrive and where they give up, so we can fix what is not working. Data is aggregated; we do not use it to identify individuals, and IP addresses are truncated before storage.

Name	Purpose	Duration
hq_stat_id	Distinguishes one visitor from another, anonymously	13 months
hq_stat_ses	Groups page views into a single visit	30 minutes
hq_ref	Records the site or campaign you arrived from	30 days

4. Marketing cookies

Set only if you allow them. They let us show relevant hotel offers on other websites and avoid showing an offer to someone who has already booked. We do not use them for gambling advertising, and no marketing cookie is used to target anyone who has self-excluded from the Horizon Room.

Name	Purpose	Duration
hq_aud	Groups visitors into broad audiences — for example, people who looked at winter packages	90 days
hq_conv	Records that an enquiry was completed, so the same offer is not shown again	90 days

5. Third-party content

Some pages link to external services — map providers, activity operators, and the support organisations listed in our Host Responsibility policy. Following those links takes you to sites with their own cookies and their own policies, over which we have no control.

We do not embed social media widgets, advertising pixels or third-party trackers in the pages of this website by default.

6. Managing cookies in your browser

Every modern browser lets you see, block and delete cookies. Blocking essential cookies will mean the age confirmation appears on every page and your cookie choice is forgotten between visits.

• Chrome — Settings › Privacy and security › Third-party cookies
• Safari — Settings › Privacy › Manage Website Data
• Firefox — Settings › Privacy & Security › Cookies and Site Data
• Edge — Settings › Cookies and site permissions

7. Local storage

This website uses your browser's local storage rather than traditional cookies for two values — your age confirmation and your cookie preference. Local storage behaves like a cookie but is not sent to our server with each request. Clearing site data in your browser removes it, and the age confirmation will be asked again on your next visit.

8. Changes and contact

We update this policy whenever the cookies we use change. The date at the top shows the current version. How we handle personal information generally is set out in our Privacy Policy, under the Privacy Act 2020.

• Email[email protected]
• PostPrivacy Officer, Horizon Quay Hospitality Ltd,
  68 Lake Esplanade, Queenstown 9300, Otago
• Phone+64 3 442 7180